All items sold are unique & custom made specifically for YOU! No two items will ever be alike. There will always be minor imperfections with fused glass. These imperfections give each individual piece its own character and appearance. All precautions are made to pack and ship your items in a timely manner but some large custom orders can take up to 30 days or more. Have questions or concerns? Email or call from the 'contact us' page BEFORE you order. Lets talk! Since we are selling items custom made for you, there are NO returns unless something is damaged in shipping. Remember, you are buying GLASS and glass can break! Most shipments are insured. If damage occurs, please call as soon as possible so that we can make a claim & ship you another. So what does this all mean? I want happy customers and repeat customers, but there are NO returns!
Most orders will ship via the United States Postal Service (USPS) Priority Mail. Orders over $50.00 are shipped & packed FREE OF CHARGE. If your order is under $50.00, we charge a flat rate of $6.00. Free Shipment and $6.00 rates are for the lower 48 United States. The $6.00 flat shipping for orders under $50 will help to cover our cost of packaging, handling, and shipping charges. This $6.00 rate applies to ALL shipping methods used. Don't like to pay $6.00 for shipping? Buy more stuff and make sure your shopping cart is $50 or over! Then we are both happy campers.
For all shipments to Hawaii and Alaska AND all other international locations outside of the United States, shipping will be calculated at actual shipping cost.
We welcome any size order and thank you in advance for shopping with us! Any questions, please email firstname.lastname@example.org before you order.
Sales tax of 6% is charged only if your 'ship to' address is in the state of Florida.